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Customers reach out from many places.

With the LiveOps cloud contact center, you can respond from one.
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Get the most from your call center technology investment

LiveOps handles over 100 million interactions a year, on behalf of more than 400 clients - It starts with our unmatched network of over 20,000 independent at-home agents – the largest U.S.-based virtual contact center workforce.

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Provide exceptional customer experience

At LiveOps, there is no such thing as “good enough.” Whether delivering your customer experience through phone, email, chat or social channels, we hold our scalable Agent Services solution to the absolute highest standards.

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You don’t get a second chance to make a first impression

LiveOps proprietary technology routes calls to the top performers so the best agents get the most phone calls resulting in higher conversions, higher revenue per order and better call handling than any call center in the country.

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LiveOps for Salesforce®

Extend your Salesforce CRM with cloud contact center functionality to improve sales, marketing, and service operations.

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LiveOps Engage

Introducing the single, integrated agent desktop for multichannel customer service.

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LiveOps Social

When customers are tweeting, or posting, or texting about you, be there quickly…and helpfully.

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With LiveOps, we’ve significantly improved the quality of our customer experiences – consistently and across all locations. Equally important, we have a solid contact center platform that will grow with the business.
SVP
Global Customer Support

We never would have considered having so many of our calls handled by one vendor before LiveOps came along and turned the industry on its head.
Jonathan L. Congdon
President

LiveOps has helped us transform our business model by consistently delivering high performing agents with a scalable model to help us grow. This has enabled us to quickly move forward and realize a much faster return on each Ideal Living Campaign.
Jaimie Minella
Director of Sales