Bringing World Class Mobile & Social Media Technology to the Contact Center

The Customer Comes First Again!

Today's announcement recognizes that social and mobile consumers fully expect to have choices for how they want to interact with a customer service center.

It's all about you and your customers. LiveOps Multichannel and LiveOps Social is the application that takes you there. Our acquisition takes you there today.

Let us show you how. Download the resources on the right to learn more. »

“ Customers want what they want when they want it. Yet what most want are choices. Why not give them choices for how they interact with your business? LiveOps now provides channel choices so that contact centers can do what they are supposed to do, focus on providing excellent customer service.”

— Matt Zemon, CEO, American Support

Download These Resources Today:

Read the Press Release With the acquisition of Datasquirt, LiveOps delivers a powerful new capability to open new channels of communication with your customers.
	White Paper from IDC Industry analyst IDC discusses social media services trends in customer care outsourcing.
	Solution Brief: LiveOps Multichannel LiveOps Multichannel provides seamless channel choices including email, SMS, web chat, and social media.
	Solution Brief: LiveOps Social LiveOps Social provides a social media interaction portal between agents and customers.
	Video: Royal Mail Royal Mail taps into Twitter to keep abreast of customer feedback and demonstrate commitment to service.
	Video: Wokingham Borough Council Using web chat and other multiple communication channels, Wokingham is able to respond quickly to customers.