LiveOps Blog
My Thoughts on FCC Chairman’s Speech Today on Preserving a Free and Open Internet
Maynard Webb, CEO
Today, the FCC Chairman Julius Genachowski delivered a major speech on “Preserving a Free and Open Internet: A Platform for Innovation, Opportunity, and Prosperity” at the Brookings Institution in Washington, DC. As a company that is revolutionizing the world of work, we at LiveOps are pleased with the initiative the FCC is taking to provide open and equal access to Internet services. Internet and cloud computing are enabling tremendous innovation not only to large enterprises but, most importantly, to small and medium size companies that are the growth engine of our economy. Click here to read the chairman’s speech.
Lay off the Building, Keep your Talent
Maynard Webb, CEO
With so much talk about workforce reduction and the challenges companies face with too much to do and too little resources, I often get people’s attention when I talk about the value cloud computing can bring to building an on-demand workforce – I call it the new freelance economy. Adopting the principles of cloud computing – on-demand, pay-as-you-go, scale as you need the services, companies can contract quality workforces and individuals have more control to chart their career and work opportunities. An on-demand workforce can bring the best workers to companies to perform work and disband, once the work is complete.
ERA Conference Update from LiveOps
Maynard Webb, CEO
LiveOps once again was one of the highlights of this year’s ERA Conference in Vegas. The theme of our Messaging was:
“Quality IVR, from a name you trust – And it’s Free”
Many companies lure clients by offering free IVR, but in reality a poorly designed IVR can cost you in lower sales. LiveOps has assembled a first class team of IVR designers to ensure the IVR best represents your brand and drive a high conversion rate into sales. But most importantly we offer this Quality IVR blended with our high quality agents, so you can give your consumers the option to speak to a great sales agent if they have questions about your product. And that ensures a much higher conversion and more revenue from your campaigns.