LiveOps Blog
Go Big or Go Home: It’s All About Doing Big Things
Maynard Webb, CEO
As anyone who knows me will tell you, I’m very passionate about what we do at LiveOps – not only because of the role we play in evolving the customer service industry, but because it creates an innovative and quality model for work. I couldn’t help but think about our work as I read the State of the Union address. A number of points struck a chord with me as a CEO but the one idea that resonated the most was: ”We do big things.”
It reminds me of my time at eBay – we did so many big things – and this same spirit and opportunity is the reason I chose to join LiveOps. We have been doing many big things. But, amazingly, the most rewarding part is not in the “bigness,” but in the individual pieces that are ultimately responsible for building a powerful (and big) story.
In the Internet world we used to have a phrase – you probably know it (and you probably loathe it): Go Big or Go Home. Although I believe that anything worth doing is worth doing with every ounce of your being or not at all, that’s not what I’m talking about here.
Going Big in this era is about something else. We at LiveOps are proud of the innovation and leadership role we play in transforming how sales and service work is done in contact centers. (more…)
Update from Workplace Flexibility Forum in Washington, D.C.
Regan Parker, Director of Workforce Innovation and Advocacy
I have just returned from a whirlwind week in D.C. and I am thrilled to have been asked to participate in the White House Forum on Workplace Flexibility this past Wednesday. I want to thank the White House Council on Women and Girls for hosting such an important forum. It was an overwhelming honor to be in the presence of the President and First Lady and other business and policy leaders who, like LiveOps, are striving to change the way we approach the traditional workplace. (more…)