As we enter into a season of celebration and giving, we believe that every small act of kindness can make a big difference. That’s why Team LiveOps and the LiveOps Foundation have teamed up to support Coats for Kids and Second Harvest Food Bank to help make a difference in our community. Will you join us in giving back? Here are some easy ways you can help. When it comes to giving, the more the merrier!
Donate to Second Harvest Food Bank
Join us in donating to Second Harvest Food Bank of Santa Clara and San Mateo Counties by taking a few minutes to fill out the online donation form – http://tinyurl.com/DonateLO. Second Harvest Food Bank is able to provide two meals for every $1 dollar donated, and the LiveOps Foundation will match all donations. We hope you’ll help us in reaching our goal of $10,000!
Participate in a Food Sort or Drive
Consider giving the gift of time. The LiveOps team is participating in two Food Sorts for Second Harvest Food Bank this month, and you can help, too! Packing and sorting produce and dry goods is an integral part of providing food for all the people in need in our community. Find volunteer opportunities on their website at https://www.shfb.org/volunteer.
Donate to Coats for Kids
Another way we gave back was through our Coats for Kids sponsorship back in November. We collected new and gently used coats and donated them to the Coats for Kids Foundation, a charity that enables every child to feel warm, valued and healthy on cold winter days. Our employees banded together to donate coats and help our community in a caring and practical way. For more information on how you can help the Coats for Kids Foundation, please visit http://www.coats-for-kids.org/.
LiveOps is strongly invested in our culture and our community. We’re proud to give back to organizations whose work inspires us during this wonderful season. We look forward to sharing a bright 2013 with our community, customers, employees and families. Happy holidays from all of us at LiveOps!
I am pleased to share that salesforce.com recently went live with LiveOps On-Demand Contact Center platform in Japan, Australia and the U.S. (Europe will be added soon too.) It may be no surprise that salesforce.com “walks the talk” by running their Global Customer Support organization in the cloud, but the results and the reaction from customers is certainly worth attention.
LiveOps’ solution is tightly integrated with salesforce.com’s Service Cloud, so when a customer calls, the CTI capability pops up on the CSR desktop and the customer support representative knows right away who is calling. (more…)