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LiveOps Cloud Contact Center

Platform + Apps = Transforming customer service in the social enterprise

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Platform demo

LiveOps gives companies a 24/7, 360-degree connection with their customers.

LiveOps lets your business rapidly deploy an always-on, highly secure, true multi-tenant and instantly scalable cloud contact center solution using a pay-as-you-go model.

LiveOps Cloud Contact Center delights customers.

Delight Customers

LiveOps' industry-leading cloud contact center platform enables interaction across every channel — voice, email, chat, SMS, Facebook and Twitter — and ensures a top-quality customer experience with cloud flexibility, intelligent multichannel routing, real-time reporting, interaction recording and the highest cloud security standards.

LiveOps Cloud Contact Center empowers agents.

Empower Agents

LiveOps gives your agents a better, faster way to connect with today's social and multichannel customers. With just one glance at their desktop, agents are equipped with the right information, and through one easy-to-use interface, they can respond immediately and appropriately across any channel of communication.

LiveOps Cloud Contact Center enlightens managers.

Enlighten Managers

From managing your workforce to strengthening your campaigns, LiveOps Management Applications provide up-to-the-minute insights you need to proactively address any issues before they weaken business results.

LiveOps Cloud Contact Center will help you extend your CRM.

Extend your CRM

With LiveOps CRM integration, you have seamless operation between LiveOps Cloud Contact Center and leading CRM solutions, giving your agents the data they need to successfully interact with your customers.

Our Customers Love Us

The future belongs to companies that engage with customers efficiently and provide quality customer experience every time. Here is a sample of the brands that have trusted LiveOps with their future.

View Our Case Studies

  • ADT
  • Aegon
  • Amway
  • Parcel Force
  • Fonterra
  • Salesforce
  • Snap On
  • West Marine

Get Started Today

LiveOps' pay-as-you-go model enables you to customize a pricing plan to fit your needs.

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