LiveOps Media and Press Coverage
August 2010
July 2010
June 2010
May 2010
April 2010
March 2010
On Internet Business
February 2010
January 2010
December 2009
November 2009
October 2009
September 2009
Crowd Source Capital
Third Idea Consulting
August 2009
Rat Race Rebellion
As IPO market stirs, investors eye Valley startups
Venture capitalists are paying attention as the IPO market stirs. But sought after companies say they won't go public or be acquired during a recession.
Venture capitalists are paying attention as the IPO market stirs. But sought after companies say they won't go public or be acquired during a recession.
Go cloud, young man
Several times recently, I’ve advised personal acquaintances who find themselves between jobs to investigate any opportunities to put their skills to work online.
Several times recently, I’ve advised personal acquaintances who find themselves between jobs to investigate any opportunities to put their skills to work online.
Avaya Wants to Up Virtual Agents' Ante
While software-as-a-service companies including LiveOps are often mentioned in the same breath as "virtual agent", she says that at times Avaya gets lost in the shuffle.
While software-as-a-service companies including LiveOps are often mentioned in the same breath as "virtual agent", she says that at times Avaya gets lost in the shuffle.
Home Business
Marketing and Advertising
Starting a Business with LiveOps
If you are interested in starting a business, look no further than LiveOps. LiveOps is a company that does call center work from home.
If you are interested in starting a business, look no further than LiveOps. LiveOps is a company that does call center work from home.
July 2009
June 2009
May 2009
April 2009
VIDEO: Cost-Cutting Tech Support
LiveOps CEO Maynard Webb is moving call centers to the cloud
LiveOps CEO Maynard Webb is moving call centers to the cloud
March 2009
February 2009
Video: Looking for the Next Google
The economy may be far from turning the corner, but venture capitalists haven't stopped looking for the next Google, Bill Gurley, Benchmark Capital and Roger McNamee, Elevation Partner.
The economy may be far from turning the corner, but venture capitalists haven't stopped looking for the next Google, Bill Gurley, Benchmark Capital and Roger McNamee, Elevation Partner.
How to Find a New Job
The latest tips for job fairs and sites to help you land your next job.
The latest tips for job fairs and sites to help you land your next job.
January 2009
Q & A With LiveOps' President Wes Hayden
We recently posed several questions to LiveOps President Wes Hayden covering hosted contact center technologies, home agents, and where LiveOps is going.
We recently posed several questions to LiveOps President Wes Hayden covering hosted contact center technologies, home agents, and where LiveOps is going.
December 2008
November 2008
October 2008
Things You Can Do Right Now to Cut Back
With the economy tightening, people are cutting back across the board. Three ideas for things we can all do right now to prepare for tougher times ahead (includes video).
With the economy tightening, people are cutting back across the board. Three ideas for things we can all do right now to prepare for tougher times ahead (includes video).
September 2008
August 2008
July 2008
June 2008
May 2008
And They're Off!
When it comes to outsourcing contact centers, it's a whole new horse race.
When it comes to outsourcing contact centers, it's a whole new horse race.
April 2008
Want to work from home? Here are the pros and cons (includes video)
Tory Johnson's Tips to Make Money at Home (includes video)
March 2008
February 2008
January 2008
LiveOps Appoints Silicon Valley Veteran and HP Executive Vice President Todd Bradley to Board of Directors
December 2007
November 2007
October 2007
September 2007
August 2007
July 2007
June 2007
May 2007
April 2007
Former eBay, PayPal Exec Jeff Jordan Named to LiveOps Board – Auction Bytes
A play on offshoring uses U.S. Employees for...homeshoring - Investor’s Business Daily
Executive Reading Lists Have Fewer Celebs, More Big Ideas - Wall Street Journal
Cheaper, Better Customer Service? Try Homeshoring - StartUp Nation
Jobs: On-call at home – San Antonio Express-News
Six startups – Fishy Thoughts Blog
March 2007
February 2007
Electronic Retailing Association Wheelchair Project Raises Awareness for Global Foundation - Sys-Con Media
Liveops, an innovative teleservices company, recently secured $28 million in Series C Financing led by Benchmark Capital - American Venture Television
Prescribing Healthy Options Through DR - Response Magazine
CIO to CEO: 56 Moving Up The Ladder - Baseline
LiveOps prefers Benchmark Capital to hedge funds - VC Ratings - The Deal Blog
Call-center provider draws $28 million - San Jose Mercury News
Benchmark backs LiveOps in $28M round (pdf p.7) - The Daily Deal
Home-Sourcing Call Centers Net LiveOps $28M (pdf) - Venture Wire
LiveOps Raises $28m More - TechCrunch
LiveOps third round funding raises $28M - Silicon Valley/San Jose Business Journal
Interview with LiveOps - Folksonomy.org
Work as home agent gives mom flexibility - Wisconsin State Journal
January 2007
Health Secrets' Real Secret: Home Agents - Electronic Retailer
Large Scale Service With Small Scale Costs, Part II - SmartBiz.com
Courtney's Corner, January 17, 2007 - Response Magazine
Slim in 6 Finds Success With Help of Telemarketing Partner - Response Magazine
Customer service from Hell - PressOfAtlanticCity.com
Working at home on your schedule - St. Petersburg Times
Tell the Rep Nothing - Destination CRM
Working with cancer - Great Falls Tribune Online
Real work-at-home jobs - MSN Money
People on the move - The Mercury News
The Roar of the Crowd - Continental
LiveOps, un modelo genial de telemarketing - Blog de Gonzalo G. Cotorruelo
Home Bodies - DestinationCRM.com
Distributed Contact Center Leader LiveOps Deepens Channel Expertise Through Executive Hirings and Expanded Roles - iWon.com
Top 10 telecom & mobile business ideas in 2006 - springwise.com
December 2006
Call Centers Come Home - SHRM Online
Former eBay COO Leads Customer-Service Startup - CIO Today
Former eBay COO Webb to lead startup - BusinessWeek.com
Work from home success stories - ABC News, Good Morning America
Evaluating The Home Agent Model - TMCnet
Buying a large screen TV this Holiday? 1-866-966-MYTV Allows Consumers to Find Lowest Price With One Call - TMCnet.com
November 2006
Bringing it all back home - NY Post
Cancer patients keep on working - USA Today
Tory Johnson's Work-From-Home Tips: Maximize Online Job Boards - ABC News, Good Morning America
Ringing in the changes - The Sunday Herald
Teleservice jobs provide flexibility (update)- The Eagle Online
Houstonians are finding ways to work at home - abc13.com
Employers look closely at what workers do on job - USA Today
Keeping Customer Service Jobs at Home in the U.S.A., Literally - The New York Times
Work-From-Home: Virtual Customer Service - ABC News, Good Morning America
Cyber-Agents - ABC 7 Chicago
October 2006
September 2006
August 2006
American Companies Explore Homeshoring to Gain Market Advantages - Nikkei Business Journal
Call center for hire helps sell blenders - Network World
June 2006
Fuel expenses fuel increasing interest in telecommuting
Home-based Virtual Call Centers Connecting with More Customers
May 2006
The Software Industry’s Other Transition - The Sterling Report
LiveOps Joins Direct Response Leaders in Nation’s Capitol
Call center shift could mean home is where the job is
April 2006
The New Pure Plays in Call-center Services - Global Services (CMP)
March 2006
Answering the Call - Philadelphia Inquirer
Be a Home-Based Customer Service Representative - Monster.com
CEO Bill Trenchard one of “Tech’s Best Young Entrepreneurs” - BusinessWeek Online
Home-Based Agents: An Increasingly Popular Option - CIO Today
February 2006
January 2006
Home-Based Customer Care Market Set to Soar - CRM Buyer
December 2005
November 2005
Some Jobs Close to Home
