LiveOps Executive Discusses Distributed Workforces and VoIP at Spring VON 2006
Palo Alto, CA, March 10, 2006 - LiveOps, Inc., the leader in distributed contact centers, today announced that Kevin Nix, LiveOps general manager, has been selected to moderate the "Remote Workers: Peering into the Enterprise" panel at the Spring 2006 VON Conference & Expo taking place March 14-17, 2006 at the San Jose Convention Center in San Jose, CA. Nix will leverage LiveOps' expertise in IP technology, distributed workforces and serving customers to explore how a distributed workforce can transform the way companies connect with their key stakeholders and what is required to facilitate those possibilities.Now in its 10th year, Spring VON is the global industry event for VoIP and IP communications, bringing together more than 300 companies to showcase the very best of IP communications technology and solutions.
Below is additional information on Nix's panel.
Remote Workers: Peering into the Enterprise
Wednesday, March 15, 2006, 4:00pm - 5:15pm
Session Overview Distributed organizations are becoming the norm, as more remote offices and work-at-home employees make their way into corporations. VoIP and other IP-based communications will either fuel expansion of this trend, or expose it as unworkable. This panel will discuss:
- Does IP Communications enable expansion of remote workers?
- Can companies effectively manage remote sites with IP?
- Which applications are likely to be most productive for companies?
Moderator Kevin Nix, General Manager, LiveOps
Panelists
- Joe Burton, Director, Engineering Cisco Unified Communications Business Unit, Cisco Systems
- Jonathan Cohen, Senior Director of Enterprise Solutions, BridgePort Networks
- Bertrand Pourcelot, Technology and Product Director, Centile
- Don Price, Chief Technical Officer, Global Managed Services, Avaya
- Catherine Spence, IT Computing Manager, Intel
About LiveOps, Inc.
LiveOps, the virtual call center company, frees businesses from the complexity and constraints of traditional call center models. LiveOps operates the world's largest virtual call center, providing the only complete solution with on-demand applications, home agents and proven best practices that deliver breakthrough results. LiveOps on-demand call center applications instantly provide an enterprise-scale virtual call center infrastructure, while its network of 20,000 experienced home agents provides unmatched customer service. LiveOps' cost effective solutions provide greater flexibility, quality, scalability and control than traditional call center technology providers. LiveOps is headquartered in Palo Alto, California. Visit us online at www.liveops.com.
