LiveOps Home Agents Save Environment 1.4 Million Gallons of Gas per Year
By Contracting from Home, 10,000 Agents Save $4.2 Million in Commuting Costs
Palo Alto, CA, May 11, 2007 - LiveOps, the leading distributed call center in the U.S., today revealed that its use of home-based customer service agents, or home agents, is sparing the environment 1,427,028 gallons of burned fuel per year. The average round-trip commute for American workers is 32 miles per day. By working from home, LiveOps' 10,000 home agents have saved a staggering $4,281,248 ($3.00/per gallon) in gas money.
A recent survey of 1497 LiveOps home agents revealed that 59% drive cars and 41% drive trucks, minivans, sport utility vehicles, vans and pick-ups.
According to LiveOps CEO Maynard Webb, "Companies and governmental organizations are all finding ways to support the cutting of carbon emissions. One by one, 10,000 LiveOps home agents are helping, too. By running their own home-based businesses, home agents have cut out their daily commutes, saving them time and money and also sparing the environment."
About LiveOps, Inc.
LiveOps, the virtual call center company, frees businesses from the complexity and constraints of traditional call center models. LiveOps operates the world's largest virtual call center, providing the only complete solution with on-demand applications, home agents and proven best practices that deliver breakthrough results. LiveOps on-demand call center applications instantly provide an enterprise-scale virtual call center infrastructure, while its network of 20,000 experienced home agents provides unmatched customer service. LiveOps' cost effective solutions provide greater flexibility, quality, scalability and control than traditional call center technology providers. LiveOps is headquartered in Palo Alto, California. Visit us online at www.liveops.com.
Note to editors on data:
The gasoline savings were calculated using the following data: According to February 14, 2005, ABC News Poll results, the average one-way commute distance in America is 26 minutes and 32 miles per day round-trip. The 2004 Auto Alliance Report reveals the average fuel efficiency for vehicles in America is 28.7 miles per gallon for cars and 20.9 miles per gallon for trucks.
