Over 1300 LiveOps Independent Agents Handled Donations for "Disaster in the Gulf: How You Can Help" Live Telethon
Donations Will Aid the People and Wildlife Affected by the Oil Spill in the Gulf of Mexico
Santa Clara, CA, June 28 – On June 21, more than 1300 LiveOps independent agents answered phones and handled donations on behalf of "Disaster in the Gulf: How You Can Help," a celebrity telethon hosted by Larry King and CNN. The Nature Conservancy, The National Wildlife Federation and United Way selected LiveOps to handle the call volume for the telethon pledges, a live two-hour telethon that raised nearly $1.8 million. The funds will be used by these non-profit organizations to help the people, wildlife, and habitats impacted by the oil spill disaster along the U.S. Gulf Coast region.
"This oil spill has had an overwhelming impact on our country and it is important that we all get behind helping the families and our coastal ecosystem recover from this devastating event," said Maynard Webb, LiveOps chairman and CEO. "For this important project, LiveOps was able to quickly source agents motivated to get the maximum number of pledges. It is a tremendous opportunity and honor for us to be able to leverage our versatile technology platform, as well as our large and giving agent community, to help an important cause like this."
LiveOps offers a contact center platform and services that allow calls to be routed to single or dispersed locations. Since 2000, the company has operated an on-demand call center service made up of thousands of home-based independent agents who contract with LiveOps to handle calls for financial, health, retail, insurance and non-profit organizations. During the Hurricane Katrina relief effort, LiveOps was the only call center able to respond and ramp up in hours (versus other call centers' timeframe of days) to assist the Red Cross with calls from family members looking for missing or displaced loved ones. Since then, the company has been on hand to help many other relief organizations with emergency and fundraising efforts.
"The tireless efforts of The Nature Conservancy, United Way, and the National Wildlife Federation are astounding. LiveOps is pleased to partner with these organizations to provide the ‘on-demand’ technology and people resources needed to put a national telethon effort together so quickly," added Webb.
During the national airing of "Disaster in the Gulf: How You Can Help," LiveOps independent agents securely handled donation calls from viewers. The LiveOps On-Demand Contact Center Platform is ideal for this type of high volume event as it provides ultimate flexibility and reliability with little time necessary to ramp up and down.
Beyond the Telethon: How You Can Help
If you would like to help the effort underway in the Gulf Coast region, please consider giving to the charities involved. You can learn more about their efforts and ways to donate by visiting them online.
About The Nature Conservancy
The Nature Conservancy is a leading conservation organization working around the world to protect ecologically important lands and waters for nature and people. The Conservancy and its more than 1 million members have protected nearly 120 million acres worldwide. Visit The Nature Conservancy on the web at www.nature.org.
About National Wildlife Federation
The National Wildlife Federation is America's largest conservation organization. The Federation was formed in 1936 and since then has been a voice for wildlife throughout the United States. With 47 state or territorial affiliates and more than 4 million members and supporters, National Wildlife Federation inspires Americans to protect and restore wildlife habitat, confront global warming and connect with nature. Visit us at www.nwf.org, www.facebook.com/nationalwildlife or www.twitter.com/nwf.
About United Way
United Way is a worldwide network in 45 countries and territories, including nearly 1,300 local organizations in the U.S. It advances the common good, creating opportunities for a better life for all. Our focus is on education, income and health – the building blocks for a good quality of life. United Way recruits people and organization who bring the passion, expertise and resources needed to get things done. LIVE UNITED is a call to action for everyone to become a part of the change. For more information about United Way, please visit: LIVEUNITED.org.
About LiveOps, Inc.
LiveOps is revolutionizing the world of work. The company offers innovative solutions aimed at solving technology and workforce needs for today's businesses. LiveOps' "Contact Center in the Cloud" is the award-winning technology platform that enables companies to enhance their consumer experience while achieving measurable operational efficiencies. Based on this same cloud-based platform, LiveOps offers "Workforce in the Cloud," the largest marketplace for call center workers, uniting more than 20,000 independent agents with companies in a wide range of industries including financial, health, insurance, retail, marketing and media. The company has created an environment where work and talent are unconstrained by geographical boundaries, and the right people are engaged in the right work at the right time. The company has been recognized by business and government organizations for its technology, innovative business model and visionary leadership team. LiveOps is headquartered in Santa Clara, California.
LiveOps is a registered trademark and LiveWork is a trademark of LiveOps, Inc. All other company and product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies.
