LiveOps Opens Tempe Office
Nation’s Leading Work-From-Home Contact Center Solution Provider Expects to Add 1200 Home Agents In The Southwest This Year
Palo Alto, CA, June 29, 2007 - LiveOps, the leading distributed contact center solution provider in the U.S., today announced the opening of its new offices in Tempe, Arizona. LiveOps' Tempe office is designed to meet the demands of its growing list of customers and serve as a base for sourcing home-based, independent customer service agents living in the Southwest United States. The company expects to certify over 1200 home agents in the Southwest this year. Home agents refer to work-from-home customer service and sales agents with their own independent home-based businesses."Some of LiveOps most talented independent home agents are in the Southwest region. We're thrilled to be setting up shop here and provide even better service to our local customers." noted LiveOps CEO Maynard Webb. "The home-agent model makes perfect sense both for businesses and for workers. Businesses gain access to the highest quality customer service agents in a cost effective way and workers are enabled to work on their own terms, working when they choose and ultimately being their own boss."
LiveOps home agents answer consumer calls, taking product and restaurant orders via phone, as well as assisting with other customer service needs. As of early 2007, LiveOps contracts with over 10,000 home agents across the country and expects that number to double to 20,000 agents by the end of this year.
About LiveOps, Inc.
LiveOps, the virtual call center company, frees businesses from the complexity and constraints of traditional call center models. LiveOps operates the world's largest virtual call center, providing the only complete solution with on-demand applications, home agents and proven best practices that deliver breakthrough results. LiveOps on-demand call center applications instantly provide an enterprise-scale virtual call center infrastructure, while its network of 20,000 experienced home agents provides unmatched customer service. LiveOps' cost effective solutions provide greater flexibility, quality, scalability and control than traditional call center technology providers. LiveOps is headquartered in Palo Alto, California. Visit us online at www.liveops.com.
