LiveOps Honored with a 2010 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions Magazine
Award-Winning Contact Center Platform Will Be Highlighted at Leadscon in New York City
Santa Clara, CA & Norwalk, CT, July 22 – LiveOps announced today that Technology Marketing Corporation (TMC) has named LiveOps On-Demand Contact Center Platform as a recipient of a 2010 IP Contact Center Technology Pioneer Award from its magazine, Customer Interaction Solutions. Customer Interaction Solutions has been the leading publication in CRM, call center and teleservices industries since 1982.
LiveOps On-Demand Contact Center Platform provides a true end-to-end contact center solution for the enterprise that offers unprecedented visibility and control across every call center. Built from the ground-up to deliver mission critical availability, it offers the scalability, security and integration features customers need for success.
The 2010 IP Contact Center Technology Pioneer Award awards companies that have produced an innovative, successful IP contact center product or service.
Winners of the IP Contact Center Technology Pioneer Award will be highlighted in the July, 2010 issue of Customer Interaction Solutions magazine.
On July 26 and 27th, LiveOps will be exhibiting (Booth #312) at LeadsCon East in New York to promote LiveOps' On-Demand Workforce, with a specific focus on outbound call center services for the online lead generation industry. With its award-winning On-Demand Contact Center Platform combined with a community of over 20,000 independent at-home agents, LiveOps offers a scalable and flexible high-performance outbound teleservices solution that can help companies qualify leads quickly, improving their lead generation and conversion efforts.
Supporting Quotes
"Being recognized by Customer Interaction Solutions Magazine as a pioneer with a cutting-edge platform is a result of our commitment to developing innovative contact center technologies," said Paul Lang, SVP of Marketing and Product Management at LiveOps. "With LiveOps, our customers have the flexibility, visibility and control to dramatically improve their own agility and response to all call center requirements."
TMC is proud to distinguish LiveOps with an IP Contact Center Technology Pioneer Award. LiveOps On-Demand Contact Center Platform has been designed with the needs of the contact center market in mind and the potential of IP behind it making it worthy of this prestigious honor," said Rich Tehrani, CEO, TMC. "Technology is the key to the success of any call center so it is my pleasure to recognize LiveOps for bringing superior, groundbreaking technologies to market while providing high quality and advanced applications."
Supporting Resources
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About LiveOps, Inc.
LiveOps is revolutionizing the world of work. The company offers innovative solutions aimed at solving technology and workforce needs for today's businesses. LiveOps' "Contact Center in the Cloud" is the award-winning technology platform that enables companies to enhance their consumer experience while achieving measurable operational efficiencies. Based on this same cloud-based platform, LiveOps offers "Workforce in the Cloud," the largest marketplace for call center workers, uniting more than 20,000 independent agents with companies in a wide range of industries including financial, health, insurance, retail, marketing and media. The company has created an environment where work and talent are unconstrained by geographical boundaries, and the right people are engaged in the right work at the right time. The company has been recognized by business and government organizations for its technology, innovative business model and visionary leadership team. LiveOps is headquartered in Santa Clara, California.
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.
About TMC
Technology Marketing Corporation (TMC) is a global, integrated media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN magazines. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two million unique visitors each month on average worldwide, according to Webtrends. TMCnet has ranked within the top 3,500 in Quantcast's Top U.S. sites, placing TMCnet in the nation’s top .03% most visited Web sites. In addition, TMC produces ITEXPO; 4GWE Conference and M2M Evolution (in conjunction with Crossfire Media); Digium|Asterisk World (in conjunction with Digium); and Smart Grid Summit (in conjunction with Intelligent Communication Partners). TMC serves other communications market segments with the Cloud Communications Summit (in conjunction with Light and Electric); CVx ChannelVision Expo (in conjunction with Beka Publishing); and MSPWorld™ (in conjunction with the MSP Alliance).
TMC also serves technology professionals with industry-specific Web sites: InfoTech Spotlight, 4GWE, M2M Evolution.com, Smart-Grid.TMCnet.com, Smart Products Ecosystem, Robotics.TMCnet.com, Cable.TMCnet.com, Satellite Spotlight, Green.TMCnet.com, Healthcare.TMCnet.com, Business Video, Finance.TMC.com, Legal.TMC.com and Education.TMCnet.com.
For more information about TMC, visit www.tmcnet.com.
LiveOps is a registered trademark of LiveOps, Inc. All other company and product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies.
