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October 30, 2014
Dreamforce Is Over. What’s Next For The Customer Journey?
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October 24, 2014
Self-Service or Personalized Service?
October 16, 2014
Dreamforce 2014: Reaping the Rewards of a High-Performance Contact Center
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Keith McFarlane, Chief Technology Officer, Cloud Platforms & Telephony at LiveOps, will share how WebRTC technology is truly the next stage in the globalization of the contact center, especially in the areas of monetization and creating a superior, personalized customer experience.
October 21, 2014
LiveOps CEO Vasili Triant Shaves His Head