LiveOps Media and Press Coverage

Find the cloud contact center and social customer service leader LiveOps in the news with covering publications ranging from Information Age to Forbes.

2013 Media and Press Coverage

March 19, 2013
Disaster Preparedness in the Contact Center: Six Tips for Expecting the Unexpected
March 18, 2013
Companies slow to use Twitter, Facebook for customer service, study says
March 14, 2013
Five Tips for Better Managing Your Contact Center
March 7, 2013
CRM Service Awards: Service Leaders
icmi
March 1, 2013
The Customer Is In Control
February 13, 2013
LiveOps Improves the Agent Experience
February 2, 2013
Virtual Contact Centers: 3 reasons to like LiveOps solution for Alt-Tab Hell
CRM Buyer
February 1, 2013
With LiveOps, All Customer Channels Are Created Equal
CRM eXchange
January 31, 2013
LiveOps Engage - New Agent Desktop Redefines the Multi-Channel Experience
Constellation Research
January 31, 2013
Multi-Channel Unified Agent Desktop Software Geared for Growth
Brainyard
January 30, 2013
5 Tips For Proactive Customer Engagement

2012 Media and Press Coverage

Channel Partners Logo
December 6, 2012
Top Prospects Channel Partners Should Consider for the Cloud
Public Service UK
November 22, 2012
Keep the customer satisfied...
October 1, 2012
Social Customer Care
October 1, 2012
Work-at-Home Jobs That Pay Good Money
September 14, 2012
Executive Profile: Marty Beard, president and CEO of LiveOps Inc.
August 31, 2012
LiveOps hiring as it grows to $120M in revenue
August 20, 2012
5 Tools to Turn Social Listening into Customer Service Action
August 14, 2012
LiveOps pivot video on Fast Company
August 6, 2012
Wokingham Borough Council builds cross-channel customer support InformationAge
August 2, 2012
Social Media on Your Brand, Your Brand on Social Media
August 1, 2012
Your brand on social media [infographic]
June 8, 2012
Wokingham council gets private sector recognition for email contact
June 4, 2012
Moving to the Next-Generation Customer Service
May 30, 2012
Wokingham Council cuts customer response times with cloud contact centre
May 30, 2012
Saving Customer Service With Social Media – And A Song
May 22, 2012
Is it time for CRM to get social?
February 28, 2012
What if you got paid to play games at work?
January 31, 2012
LiveOps Talks ITEXPO East 2012
January 25, 2012
Gamification Goes Mainstream
January 10, 2012
American Support Congratulates LiveOps for Taking Home Product of the Year Honors

2011 Media and Press Coverage

December 8, 2011
How to improve collaboration through performance measurement
November 14, 2011
Will Cloud Computing Make Everything (and Everyone) Work Harder?
November 1, 2011
Call Centers in the Age of Facebook
November 1, 2011
The Leadership Team: The 2011-2012 ERA Board of Directors, including LiveOps' Matt Fisher, weighs in on the organization's strategic plans for growing the brand, expanding internationally and increasing membership.
October 27, 2011
Profiting by Playing Games
October 25, 2011
Customer Interaction Space Sees Consolidation
October 10, 2011
Latest Game Theory: Mixing Work and Play
September 14, 2011
Integration the Big Trend in Social CRM Panels at ITEXPO West
September 14, 2011
UMG Joins LiveOps Contact Center Exchange Program
September 9, 2011
American Support President and CEO Says Salesforce.com Offers the Potential to Better Manage Telecommunications Subscribers During Dreamforce 2011
September 9, 2011
The 7 Security Changes CIOs Need To Make Now
September 8, 2011
Accenture Chief Technology Innovation Officer argues the case for disconnecting your IT architecture
August 19, 2011
LiveOps Encourages Contact Centers to Migrate to Cloud
August 19, 2011
Standards Enable Integrated Systems
August 4, 2011
'Reverse' call center outsourcing -- driven by broadband -- could create 100,000 U.S. jobs
July 19, 2011
Cloud-based call center provider is key to rural Tennessee workers
June 16, 2011
Many security programs still require updated approaches
June 6, 2011
10 SaaS companies to watch
April 8, 2011
A New Definition for "BIG Business"
March 7, 2011
LiveOps and City of Newark to Create Work Opportunities for Citizens
March 7, 2011
Made In Newark
February 21, 2011
Guest Post: How Online Work Can Save America
February 17, 2011
Working from home: A few thoughts
February 1, 2011
The New Wave of App Development
February 1, 2011
Meet the Microworkers: A new breed of online worker is paid by the task
January 12, 2011
Hire a Hero for Your Contact Center
January 4, 2011
Hosted Call Center Featured Article
January 3, 2011
6 New Reasons to Give LiveOps a Look

2010 Media and Press Coverage

December 29, 2010
Working From Home: Columnist Sue Shellenbarger answers readers' questions
December 14, 2010
The Contact Center in the Cloud: Q&A with LiveOps VP Jeremy King
December 9, 2010
'Human Cloud' of Skilled Workers Growing in Importance
Gigaom
December 7, 2010
The Internet’s Next Killer App: Work
gigaom
November 29, 2010
Open Thread: Managing Remote Workers Effectively
Ventana Research
November 28, 2010
LiveOps Enhances Contact Center in the Cloud
The Huffington Post
November 24, 2010
The Next Killer App: Work
TMCnet
November 18, 2010
LiveOps Enhances its Contact Center Cloud Solution for Customer Service Software
ZDNet
November 12, 2010
Cloud transforming the business of customer service
TMCnet
November 8, 2010
LiveOps on Hosted vs. On-Premises Solutions
Gigaom
October 13, 2010
The Future of Work? It’s the Human Cloud
TMCnet
October 8, 2010
Interview with LiveOps’ Paul Lang
ABC News
October 6, 2010
Make Money at Home
Forbes.com
October 4, 2010
The 31 Flavors of the Cloud
CloudTweaks logo
October 4, 2010
Top 5 Cloud Computing Service Platforms For Call Centers
Mlive.com logo
September 29, 2010
Look outside of retail to find a seasonal holiday job
Good Morning America Logo
September 28, 2010
Need a Job? Find Out Which Companies Are Hiring for the Holidays
The Montana Standard logo
September 14, 2010
Panel stresses need for broadband in small town America
Processor logo
September 10, 2010
Essential Tips For Cloud Computing Success
Forbes.com logo
September 9, 2010
Steps To Creating A Flash Company
Today Show logo
September 6, 2010
Make Money Online
TMCnet logo
September 3, 2010
LiveOps Executive Elected Chairman of the ERA U.S. Hispanic Council
Woman's Day logo
September 2, 2010
8 Ways to Make Money Online
August 19, 2010
Contact Center Awards Announced
August 19, 2010
Agent Performance Management Is Important to the Customer Experience
August 14, 2010
Paul Lang Talks Social Business Strategy
August 10, 2010
On the Road Video: The Value of the Virtual Call Center
July 30, 2010
The Power of Giving Back: Nothing "Yeah, But" About It
July 30, 2010
LiveOps Proves Value of At-Home Agents in Live Telethon
July 26, 2010
How to Work From Home
July 21, 2010
Flex-Friendly Jobs
July 19, 2010
Rich Tehrani interviews Paul Lang of LiveOps
July 19, 2010
The Connected Web
July 17, 2010
Polymaths see the bigger picture
July 2, 2010
Larry King's Telethon on CNN Handled by Over 1,300 LiveOps Independent Agents
July 1, 2010
Embrace Flexibility in Your Contact Center Before It Embraces You
June 18, 2010
Making Money From Home
June 17, 2010
Meritocracy: World Cup Fever
May 27, 2010
Home Sweet Office - Working from Home
May 12, 2010
LiveOps CEO: 'Consumerize' The Cloud
May 10, 2010
Work in the digital age: Online services that match freelancers with piecework are growing in hard times
April 29, 2010
Adjusting Our Work-Life Balance in the Internet Economy
April 1, 2010
The $100 Million Revenue Club: LiveOps Checks Off IPO Boxes
March 31, 2010
First Lady to Speak at White House Workplace Flexibility Forum
March 31, 2010
White House looks at 'flexible workplace' technologies
March 16, 2010
The business case for a national broadband policy
March 13, 2010
LiveOps – the future’s bright, the future’s cloud computing?
March 12, 2010
Find legitimate work-from-home opportunities online
March 1, 2010
Work Smarter: LiveOps
February 19, 2010
6 easy ways to work from home
January 27, 2010
Viewpoint: The economy, it is a-changin'
January 15, 2010
Innovation: The relentless rise of the digital worker