LiveOps Customers
LiveOps has over 200 customers, ranging from small businesses to Fortune 500 companies.Here's a sampling of some of our world-class customers.
 |
"We could not have scaled to the volume that we have, at this speed, without the flexibility of the LiveOps On Demand platform. We can quickly launch and track a campaign, get feedback on call volume and then make changes on the fly to maximize results." - Tammy Valdez, VP Client Services |
 |
"We have the tools and data to understand what's happening to sales in real time and adjust our marketing activities instantly to boost outcomes. as a result, we've already realized a 30 percent lift in our conversion rate. That's powerful - and it's why we foresee a successful, long-term relationship with LiveOps." - Lynn McKenna, Sr. Vice President |
 |
"LiveOps agents have been able to successfully advise our sellers how to improve their storefronts and marketing to help them generate more business and improve their relationship with eBay." - Dave Grim , Manager eBay Seller Development |
 |
"We had ample resources to meet the spike triggered by the attraction's grand opening. We're already seeing a savings in overhead, as we no longer have to pay for idle time. LiveOps is helping us manage down potential idle time and overhead, which ultimately gives us better control over costs." - George Kish, Senior Sales Executive |
 |
"We never would have considered having so many of our calls handled by one vendor before LiveOps came along and turned the industry on it's head." - Jonathan L. Congdon, President |
 |
"We had been struggling with two other hosted call center solutions and their unreliability was impacting our business. With LiveOps, we were able to get a new solution up rapidly and we finally have a call center platform upon which our business can depend and grow. We’ve seen an increase of 20% in the number of outbound calls per agent due to LiveOps' reliability and functionality." - Jack Sands, CEO |
 |
"LiveOps platform allowed us to capture more inbound calls and convert those calls into sales at a far lower cost using their ASR (Automated Speech Recognition) technology. Combined with their hands-on account management team, they have become our primary partner for direct response." - Katie Williams, The Sylmark Group |
 |
"LIveOps is great to work with and has exceeded my expectations. They were able to answer more calls and improve the caller's experience. They increased revenue per order which produced a dramatic increase in annual revenue." - Keith Mirchandani, President |
 |
"From generating the most gross revenue per order, making last minute script changes, to creating customized reports, LiveOps is superior to all other teleservices companies that we have worked with." - Heath Sorrells, Manager of Operations |
More Customers
    |