LiveOps Green

At LiveOps, "Make a Difference" is a core value and is best exemplified in the way our technology and services fundamentally change the way people work in more sustainable and reasonable ways for our global environment.

For our customers, LiveOps offers an On-Demand Call Center Platform and Applications that enable them to adopt greener business practices while achieving better operation efficiencies and ultimately better ROI.

On-Demand Call Center Technology and Best Practices:
Let Your Call Center "Leave the Building"

The U.S. Green Building Council has reported that offices consume 70% of the electricity load in the United States. For companies that recognize they can help reduce overall greenhouse gas emissions by allowing their employees to work from home, LiveOps On-Demand Call Center Platform enables them to let their call center teams "leave the building" while still providing a secure, scalable and highly available infrastructure to connect remote employees to the applications and services required to effectively do their job.

By adopting LiveOps On-Demand Call Center Platform, not only is office space expense reduced and fuel conserved (as well as reduced wear and tear on the vehicle and the road), but time is saved. Just think about it: a 40-minute commute equates to eight working weeks per year. How would that impact your bottom line?

LiveOps Virtual Call Center - Good for the Environment and Your Business

With our On-Demand Call Center Platform, LiveOps runs the world’s largest virtual call center. We have the ability to connect businesses with a skilled and trained remote agent community that delivers unprecedented results from their home offices.

The LiveOps community of more than 20,000 independent, home agents save approximately 1.6 million gallons of gas a year, and reduce greenhouse gases (CO2) by 14 million metric tons using the work-from-home model. Read the press release.

“Companies and governmental organizations are all finding ways to support the cutting of carbon emissions. One by one, over 20,000 LiveOps home agents are helping, too. By running their own home-based businesses, home agents have cut out their daily commutes, saving them time and money and also sparing the environment.”

- Maynard Webb, CEO LiveOps

Not only does LiveOps virtual call center offer environmental benefits, it yields better business results for customer too.

“We have the tools and data to understand what's happening to sales in real time and adjust our marketing activities instantly to boost outcomes. as a result, we've already realized a 30 percent lift in our conversion rate. That's powerful - and it's why we foresee a successful, long-term relationship with LiveOps.”

- Lynn McKenna, SVP AEGON

To learn more about how LiveOps can be your partner for creating a more “green” business,
please contact us.