Highly Qualified, Loyal Home Agents
LiveOps puts the world's best, most productive independent home agents at your disposal. These independent agents are proven to be more motivated, loyal and highly skilled than those in traditional brick-and-mortar call centers.
We certify only the best agents and then give them the tools they need to set their own schedule, handle the types of calls best suited for their skill set, and ensure their performance excels beyond industry standards.
As a result, these agents average 30% more revenue per campaign than any other outsourcer, and the agent attrition rate is 10% versus 100% for a traditional brick-and-mortar call center.
LiveOps' community includes over 20,000 independent agents and 4,000 customer and partner agents that are more highly educated and have more experience than any other call center's agents.
- 80% of the agents have college experience.
- 85% percent of the agents have previous sales experience.
- The agent community contains a large number of agents with market-specific experience, skills and licenses such as insurance brokers and Spanish-speaking agents. Learn more about the specialized agents.
