LiveOps Outbound
LiveOps Outbound delivers on-demand outbound functionality without costly infrastructure investment. Built on our core platform, LiveOps Outbound enables you to rapidly configure, deploy, monitor and report on outbound telemarketing, customer surveys, telesales or fundraising campaigns.
Features and Benefits
| • | Manage target lists and acceptable calling hours |
| • | Automatically detects answering machines, fax machines, and busy tones |
| • | Agent Preview and Progressive Dialing |
| • | Report on and analyze outbound call activity in LiveOps Insight using pre-built or custom reports |
