LiveOps, The Virtual Call Center Company
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Customer Acquisition with Home AgentsWorkforce in the Cloud

DIRECT RESPONSE SOLUTION

Maximize Your Revenue with Pay-for-Performance Online Marketing

Since 2000, LiveOps has developed thousands of successful teleservices campaigns for the industry’s top marketers. Now, with LiveWeb from LiveOps, you can make sure you are getting the most out of every media dollar with an integrated, multichannel solution that combines web-based innovation with the power, reach and content of traditional offline media to deliver performance-based customer acquisition online.

LiveWeb Services:

Campaign Site Design and Optimization
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PPC and Organic Search Engine Marketing
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Display, Email, Mobile and Social Media
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Trademark PPC and CAN SPAM Auditing
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Web-to-Phone Solutions
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Dynamic Upsell and Cross-Sell Offers

With LiveWeb, you are able to:

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Leverage the power of LiveOps as an industry leader in customer acquisition and lead generation
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Maximize your incremental sales via online media programs to drive revenue and bolster your brands
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Generate positive ROI from day one with a pay-for-performance model

LiveOps understands your traditional offline channels and, with LiveWeb, we now deliver multiple, best-in-class services via a single point of contact. We are able to leverage phone and web response data to optimize your total ROI on TV media, and with every campaign you also get customer intelligence, brand monitoring and end-to-end reporting. Our integrated, results-based campaigns provide transparency into acquisition channels so we can assess success together.

Innovation

Online direct marketing is evolving rapidly. LiveWeb leverages technology and direct marketing experience to engage your customers online and expand product reach on the web. We focus on applying technology innovation to every aspect of your online business to optimize current programs and create new distribution opportunities on the web. We also understand successful online campaigns don’t operate in a bubble and provide multichannel solutions that integrate web, phone and TV.

Performance

Your business is built on performance and so is ours. LiveWeb runs results-based campaigns, allowing us to maximize online acquisition while eliminating your program risk. Performance also means protecting your high customer service standards and brand value. LiveWeb only invests in the most reputable and open partners to retain brand differentiation and product value on the web.

Trust

LiveWeb’s innovative services are built upon deep integration between offline and online channels as well as deep integration between our team and our clients. A trusted two-way flow of information is critical to fully leveraging the performance of our technology solutions and maximizing return on every media dollar spent. We provide the most transparent view into SEM, affiliate and email marketing because our success is predicated on it. In short, when you win, we win.

For more information about the LiveOps Direct Response Practice, please contact us.

Contact LiveOps

(800) 411-4700  or  (408) 844-2400
Submit a Web Form

2010 Top 50 Teleservices Awards

LiveOps earned three 2010 Top 50 Teleservices Agencies Ranking awards:
#3 for Outbound
#4 for Inbound
#9 for Interactive

CUSTOMER CASE STUDY

Product Partners: Partnering to Deliver Outstanding Customer Service and Maximize Revenue.
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SOLUTION BRIEF

Maximize revenue by increasing conversion and average order value while effectively managing costs.
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SOLUTION BRIEF

Seamlessly Blending IVR Technology and Live Agents to Maximize Sales.
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SOLUTION BRIEF

Exceptional Agent Performance and Unmatched Scalability That Maximizes Revenue.
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LiveOps is great to work with and has exceeded my expectations. They were able to answer more calls and improve the caller's experience. They increased revenue per order which produced a dramatic increase in annual revenue.
Tristar Productions — Keith Mirchandani
President, Tristar Productions
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