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INSURANCE SOLUTION

The Most Secure Cloud Contact Center

As the largest cloud contact center in the world with some of the largest financial services and insurance customers, LiveOps has built multiple layers of security that meet and exceed the industry’s security and compliance requirements, including PCI Level 1 certification and HIPPA.

Each LiveOps independent agent goes through an extensive background check, and conducts business through a secure and encrypted workspace that enables data to be accessed in a secure environment. Only those computers which meet LiveOps' rigorous security standards are allowed to log on.

LiveOps can also enforce in-depth antivirus, personal firewall, system integrity, and service pack compliance checks every time an agent's computer connects to LiveOps.

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(800) 411-4700  or  (408) 844-2400
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2010 Top 50 Teleservices Awards

LiveOps earned three 2010 Top 50 Teleservices Agencies Ranking awards:
#3 for Outbound
#4 for Inbound
#9 for Interactive

By achieving PCI DSS compliance validation, it's clear that payment card security is a core business requirement for LiveOps. As a market leader, they understand that securing customer information builds trust and confidence in their brand and in their organization, both critical to their business.
— Robert J. McCullen
Chairman and CEO, Trustwave