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Product Demo: Administration & Monitoring

Learn how to manage key contact center metrics through the real-time monitoring and reporting capabilities of the LiveOps On-Demand Contact Center Platform. Watch the demo.

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“ Today, salesforce.com considers having a contact center in the cloud essential to providing great customer support. We've been extremely pleased with the LiveOps platform. All of our mission-critical infrastructure is performing to our high standards enabling salesforce.com to provide high-quality, responsive customer service across all of our customer support centers. ”
	— Krista Anderson SVP, Global Customer Support salesforce.com