LiveOps On-Demand Call Center Platform for salesforce.com
Extend the advantages of the on-demand applications model into your customer service and sales operations with LiveOps on-demand call center platform.
With the certified integration of the LiveOps platform with salesforce.com, you can easily build a complete, end-to-end, on-demand call center solution.
Inbound and Outbound Telephony Features
Improve your agents’ productivity with immediate access to caller information through CTI and the ability to manage calls with the click of a mouse from within their salesforce.com application.
Fully-integrated Call Center Applications
Key call center applications required for enterprise-grade operations are pre-integrated on the LiveOps platform.
On-Demand, Pay-for-Use Model
Scale up to handle call peaks only when you need it. There’s no upfront capital investment – and no complex hardware and software to manage.
Simple to Deploy and Simple to Use
Reduce deployments to weeks and simplify changes to workflow and routing rules to a click of a mouse.
Support for Remote Workers
Open new options for your efforts to recruit and retain the best talent as well as reduce costs.
For more information:
- Watch a demo
- Contact LiveOps Sales
- Call us at 800-411-4700
