Revenue Solutions maximizes per call revenue with LiveOps Agent Services
Revenue Solutions, one of the world's most successful direct response marketing television companies, has consistently achieved higher conversion rates and higher average sales since their partnership with LiveOps. Revenue Solutions leverages the suggestions and feedback they receive from the LiveOps account management team and independent agents to gain insights into their customers' needs and develop new business ideas.
How To Deliver Exceptional Multichannel Service & Support
Most companies today operate in multichannel environments, supporting customer interactions over the phone, the Web, and email. But are these interactions complete? Is the information consistent across these communication channels? Can each channel provide contextual information that benefits businesses and their customers? And, are the channels connected to support a seamless customer journey?
How to Deliver Smart Customer Service
Today's highly connected society expects businesses to serve their immediate customer service needs. When done well, some of the rewards can come in the form of better customer experiences, increased sales, and improved customer loyalty. To achieve these results, however, organizations must build an integrated multichannel environment that leverages insight from each channel to deliver personalized interactions.
Intuitive Solutions provides seamless managed call center solutions using LiveOps
Intuitive Solutions' Mission of providing exceptional Call Center Services and to be an extension of their customers' restaurant operations and customer service departments is being made possible by the seamless, scalable and reliable solution provided by LiveOps Cloud Contact Center platform. LiveOps makes it easy for Intuitive Solutions to tackle the fluidity of their business without having to worry about building their call center to handle their busiest day. Intuitive Solutions is also able to leverage the in-built extensive reporting capabilities of LiveOps to coach and counsel their CSRs.