How to Deliver Top-Flight Customer Experiences
Revenue Solutions maximizes per call revenue with LiveOps Agent Services
Revenue Solutions, one of the world's most successful direct response marketing television companies, has consistently achieved higher conversion rates and higher average sales since their partnership with LiveOps. Revenue Solutions leverages the suggestions and feedback they receive from the LiveOps account management team and independent agents to gain insights into their customers' needs and develop new business ideas.
How To Deliver Exceptional Multichannel Service & Support
Most companies today operate in multichannel environments, supporting customer interactions over the phone, the Web, and email. But are these interactions complete? Is the information consistent across these communication channels? Can each channel provide contextual information that benefits businesses and their customers? And, are the channels connected to support a seamless customer journey?