Maximize Your Campaign Revenue
As the leader in the direct reponse industry, LiveOps helps to ensure the best campaign results for your business by giving you access to a dedicated team of experts who bring years of functional expertise in contact center operations, as well as proven direct response experience and deep technical knowledge.
More of the top DR marketers work with LiveOps than any other provider. Here’s why:
- Up to 33% more revenue per campaign
- Call abandonment rates under 1% (versus 15% in the industry)
- 15 to 34% higher order values than the industry average by utilizing revenue
- 10 to 50% lower outsourcing costs by applying top performing, third-party marketing offers
Direct Response Services
- Live Agent
- LiveOps Mobile Solutions for DR
- Customer Service
- Soft Offer
- Lead Generation
- Affinity Offers
- Campaign Optimization
Are you missing out on a huge opportunity with mobile customers? According to the Mobile Marketing Association, 95% of text messages are read within 15 minutes and SMS campaigns typically have a response rate 10 times higher than traditional campaigns.
With LiveOps Mobile Solutions for DR, you can increase your campaign ROI by integrating SMS into your direct response campaign in many ways, including:
- Lead generation and customer acquisition—increase conversion with call-to-action to text in for valuable content or offers
- Cross-sell and upsell—improve revenue per customer and average order value with targeted SMS offers
- Retention—deepen engagement via future purchase reminders, promotions, polls and more
- Remarketing—re-engage with customers to opt-in for new product offers or content
- Customer service—SMS-based order alerts improve customer experience
Features and Benefits
Easily send personalized messages to your opt-in customers
Respond to messages
Reply to individual messages to engage in 2-way dialogue
Track delivery and response by customer and campaign
Guidance on managing your customer list for compliance
Check out our full suite of services
As the leader in the direct reponse industry, LiveOps can help you meet the demanding sales and conversion requirements for your business.
Our customizable Interactive Voice Response (IVR) and Automatic Speech Recognition (ASR) system is the most user-friendly technology available.
As a full-service cloud contact center outsourcing solution, LiveOps handles a wide variety of customer interactions.
Reduce recruiting and training costs with access to over 600 independent at-home agents licensed in all 50 states nationwide.
Get highly specialized independent agents with superior sales or customer service skills to effectively represent your brand.
The LiveOps Direct Marketing solution helps to ensure the best campaign results for your business.