A full spectrum of solutions for superior performance
When you transform your on-premise call center to a true cloud contact center with LiveOps, you’ll immediately see the light. Only LiveOps lets your business rapidly deploy an instantly scalable, true multi-tenant contact center solution to reveal benefits that lead you to unmatched quality service, flexibility and business results.
LiveOps accelerates your time to contact center value. In fact, with no hardware or software hosted on-premise, you can be up and running quickly and easily in as little as a few days. Plus, LiveOps virtual contact center software is easy to use and requires much less training than typical call center solutions.
No matter how many agents you have or where they are located, LiveOps is available to you anytime, anywhere—in an instant. Scale up or down to support even extremely large spikes in contact center volume with "dynamic bursting".
Every customer is on the same version of LiveOps. That means no customer is left behind when the latest features, the most advanced technologies and the strongest security enhancements are introduced. The result? An unprecedented level of innovation and collaboration within the community.