A Call Center That's Simple to Use and Deploy
The LiveOps on-demand solution is simply the fastest way to generate the most value from your call center. It enables companies of all sizes to deploy scalable and flexible call centers quickly and inexpensively with less risk, and eliminates the long deployment times, huge infrastructure investments, integration headaches, and costly support contracts associated with traditional call centers.
Upfront capital investments, long deployment cycles, and ongoing maintenance costs are completely eliminated, so enterprises can put their focus on the business where it belongs.
LifeLock deployed the full LiveOps On-demand Call Center Platform in two weeks.
Easy-to-use tools for creating, monitoring and testing complex call routing scenarios in real-time, put business users in control and enable real-time performance management.
A business user at a major financial services company created 20 complex call routing scenarios with LiveOps in 120 hours vs. 2,080 hours (one year) by a traditional call center vendor.
Traditional call centers require large investments in multiple, fragmented technologies - including custom applications - to piece together a solution to support the entire call center lifecycle. LiveOps puts an end to this costly, time consuming, un-scalable approach to building call centers. With LiveOps, companies can quickly deploy an infinitely scalable call center - less expensively, with less risk and with a faster ROI. Additionally, the fully-integrated LiveOps solution provides unprecedented visibility into daily and historical call center operational metrics across multiple call centers.
