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Agent Workforce On Demand

Get the most from your call center technology investment

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The workforce in the cloud becomes your secret weapon here on earth

LiveOps' performance-based routing, award-winning training, unparalleled reporting functionality and innovative technology allow our customers to enjoy flexible scale and lower costs.

  • Unmatched Scalability

    Cloud technology + on demand contact center agents so you can scale quickly to meet any demand.

  • Award-winning distance learning

    Proven eLearning and certification programs translate into better and faster results.

  • Best talent – anywhere, anytime

    We've sourced the largest community of independent agents based in the U.S.

  • Performance-based model

    Results-based routing, social tools and gamification programs optimize agent performance.

  • Industry-leading security

    We meet and exceed the industry's security and compliance requirements, including PCI Level 1 certification and HIPAA.

  • Insight to results

    Leverage real-time insights and decision analytics based on agent/customer interactions to create better, faster outcomes.


Call Center Industry Solutions

LiveOps' extensive coverage of skill sets, understanding of regulatory and licensing concerns, and deep experience helps you maintain the right amount of high-quality coverage to keep your customers happy — whether it's business as usual or during unexpected spikes in demand.


Call Types and Channels

Regardless of call type, LiveOps' on-demand outsourced call center agent model delivers unmatched scalability and performance.

Our Customers Love Us

With 20,000 independent, at-home agents, we handle over 100 million interactions a year, on behalf of more than 200 clients. Here is a sample of the brands that use LiveOps' on-demand outsourced call center agent model.

View Our Case Studies

  • Aegon
  • BeachBody
  • Major Medical Supply
  • Ideal Living
  • Murad

Get Started Today

LiveOps' pay-as-you-go model enables you to customize a pricing plan to fit your needs.

Want to Work from Home with LiveOps? Become a LiveOps Agent