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Virtual Call Center Capabilities

Virtual Agents → 

Liveops attracts highly qualified, educated and articulate agents to credibly represent your brand to the world.

Distance Learning →

Our tailored blended approach delivers fully certified agents dedicated to keeping your customers happy and loyal to your brand.

Security & Technology →

Our industry-leading Secure Workforce Ops solution provides a comprehensive approach to security unmatched in the industry.

Quality Assurance →

Our QA team will score agent interactions to ensure your customers are receiving an amazing experience every time.

Co-workers in a conference room

Think outside the call center

Liveops believes in improving people’s lives. We’re passionate about customer service and the way it can brighten someone’s day. It’s our job to bring that passion and drive for excellence to enterprise brands, with customer service solutions that accomplish company objectives and build brand loyalty.

Why Liveops

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Better agents mean better outcomes

Liveops agents aren’t like other call center agents. We attract educated, experienced agents with the right personality and skills. Within our Virtual Flex model every agent has an entrepreneurial spirit and is responsible for their own success, which makes them uniquely invested in your brand’s success.

Our Agents