[Podcast] Exploring the virtual contact center

January 22, 2020 | Contact Center Industry | Flexible Workforce | In the News | Blog
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[Podcast] Exploring the virtual contact center

It’s not a surprise that today’s workforce wants more flexibility in the workplace. Busy schedules, demanding workloads and hectic personal lives beg for a better work-life balance. Some companies are listening, and are providing remote opportunities for their teams.

In this podcast, Yonder Founder Jeff Robbins interviews Liveops CEO Greg Hanover to discuss different facets of a virtual contact center. Listen in to learn more about distance learning, tips for supporting remote teams and the importance of building a community in a virtual model.

Listen to the podcast here, or click the link below to listen on Spotify.

 

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Malori Heppler

Malori Heppler is the marketing manager at Liveops, focused on bringing helpful industry insights to light through thought leadership and partner communications.