Traditional call centers haven’t evolved.
to modernize your customer experience.
A proven track record in direct response
Liveops offers a deft mix of selling skills, scale, and online workforce management to optimize every call offered for maximum media efficiency ratio (MER). Simply put, we’re a conversion machine.
Maximize revenue with the best agents
Receive demonstrably higher conversion rates, average order value, and greater revenue per call
Liveops flexes to match your needs—whether time of day or seasonal spikes—24x7x365
Get real-time, data-driven insights
Immediate reporting to help fine-tune and improve results at every stage of your program
Partnering for direct response success
View case study
- 96% of calls answered in 20 seconds of less
- 71% net conversion
- $108 average order value
- 99.2% of calls offered were handled