Liveops, Inc.

The Blueprint For Successfully Deploying Remote Agents

Discover how to smoothly transition from a traditional call center to a virtual model with home-based agents.

What you'll learn from this blueprint

How agents are managed and monitored with real time, performance-based metrics.

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This is useful for:

Enterprise VP's of customer service that want to learn about a new approach to the call center workforce. Find out how outsourcing call center operations to remote agents can improve customer service, reduce costs, and increase flexibility.

Ways to optimize skill development and reduce certification time for better customer service performance.

How to educate remote agents on security compliance and protect customer data.

Privacy Policy

The Blueprint For  Deploying Remote Agents

Discover how to smoothly transition from a traditional call center to virtual model with home based agents.

Performance Management

Agent Quality & Education

Tech Security

What you'll learn from this whitepaper