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Google writes a $50 million check to prep the world’s workers for the rise of its robots

Google writes a $50 million check to prep the world’s workers for the rise of its robots

Google writes a $50 million check to prep the world’s workers for the rise of its robots

Your customers still want to talk to a human being

Your customers still want to talk to a human being

Your customers still want to talk to a human being

Are freelancers happier than traditional workers?

Are freelancers happier than traditional workers?

Are freelancers happier than traditional workers?

Why do your call center agents quit?

Why do your call center agents quit?

Why do your call center agents quit?

How the gig economy is changing marketing technology

How the gig economy is changing marketing technology

How the gig economy is changing marketing technology

Hot spot for tech outsourcing: The United States

Hot spot for tech outsourcing: The United States

Hot spot for tech outsourcing: The United States

Stay-at-home moms could be the secret to energizing America’s economy

Stay-at-home moms could be the secret to energizing America’s economy

Stay-at-home moms could be the secret to energizing America’s economy

Why your call center is only getting noisier

Why your call center is only getting noisier

Why your call center is only getting noisier

The alphabet soup of support metrics

The alphabet soup of support metrics

The alphabet soup of support metrics

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