Use Cases

Outbound call center solution

Talent and tenure make the difference in higher connect rates and contact ratios.

Telesales. Telemarketing. Market research. Whatever your end goal for your outbound program, Liveops cloud-based outbound call center solutions will serve as the catalyst for peak performance.

It starts with talented people from our unmatched community of more than 20,000 independent, U.S.-based agents. With an industry-leading certification program and vastly longer tenure than traditional call center employees, these agents are highly skilled at handling even the most challenging outbound calls.

Whether working to enhance your database, increase your target market knowledge, identify prospects, qualify leads, nurture existing customers, or convert orders, our independent agents make positive, results-based connections.

Our agents' top-notch communication and sales skills, combined with best-in-breed outbound technology, increases these critical business metrics:

  • Total calls made
  • Connect rates
  • Contact ratios

We hand-pick our agents for their great phone voices and warm and friendly personalities. It might seem like a small thing, but this human touch makes a huge difference in creating a real connection, while a robot-call can be a major turn-off.

Our pricing model is also different from business-as-usual call centers, making the most of every interaction while reducing waste from overhead and idle time. That adds up to reduced cost per call.

Liveops scalable Outbound Solutions will give your KPIs, your brand and your ROI an impressive lift.

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