Contact center resources

  • All resources
  • Case Studies
  • eBooks
  • Infographics
  • Media Kits
  • Reports
  • Solution Briefs
  • Videos
  • Webinars
  • White Papers
Reports Remote Agents Special Call Center Report – CCW
Infographic Meet your new call center talent
Reports 2018 Call Center Industry Report
White Paper Blueprint for Deploying Remote Agents
Solution Brief Capabilities Brochure
Video How are Liveops agents different?
Video Why do agents choose Liveops?
Solution Brief Travel and Hospitality
Solution Brief Roadside Assistance
Infographic Compare virtual and traditional call center agents
White Paper Flexibility: How virtual agents deliver and scale
Infographic 3 Secrets for Smarter Customer Service
White Paper Agent quality: Compare traditional vs. modern agents
White Paper How enterprises are leveraging the flex workforce
eBook 3 Practices to Improve Customer Experience
Solution Brief Telecom
Solution Brief Healthcare
Solution Brief Direct Response
Solution Brief Federal Government
Solution Brief Insurance
Solution Brief Retail
Case Study Retail & direct response: Ideal Living
Case Study Healthcare: Major pharma company
Case Study Healthcare: Major medical supply company
Webinar Get ready now to manage customer service spikes later
eBook Forrester, Liveops, and MindTouch on the Future of Customer Service
eBook Real tweets reveal top 10 call center fails
Video How Liveops agents maximize revenue
Solution Brief Why Liveops?
Solution Brief Distributed learning with Skill Builder
Solution Brief Agent Services
White Paper Perfecting the customer journey
Media Kit Video: B-roll – Full
Media Kit Video: B-roll – Lifestyle short
Media Kit Video: About Liveops – Prospective Agents
Media Kit Video: About Liveops – Prospective Customers
Media Kit Video: B-roll Office Short
Media Kit Photo: Leadership, David Greenberg, SVP Marketing
Media Kit Photo: Leadership, Darron Yancy, VP Finance
Media Kit Photo: Leadership, Terri Arnold, SVP Human Resources
Media Kit Photo: Leadership, Greg Hanover, CEO
Media Kit Photo: Leadership, Doug Debolt, SVP Sales
Media Kit Photo: Leadership, Ron Williamson, COO
Media Kit Photo: Leadership, Purnima King, SVP Legal
Media Kit Logo: white on cyan PNG
Media Kit Logo: white on cyan JPG
Media Kit Logo: Cyan on white PNG
Media Kit Logo: Cyan on white JPG