Managing Mental Health in Remote Environments
Managing your mental health in the times of coronavirus The days are blurring together. Your dress shoes are starting to gather dust. “Business Unusual” has challenged you in more...
Virtual call center resources
Liveops is a recognized thought leader in the virtual call center and customer service industries. Browse case studies, customer service tips and other helpful resources for enterprises.
Remote Work’s Impact on the Environment
How remote work affects the environment The canals in Venice are clear and lively fish are visible. Blue skies are replacing smog in some of the world’s most polluted...
Remote-Life: Tips from the Experts
Remote work tips, from the experts Many of us are working from home during the COVID-19 pandemic. For some, it was an easy transition, or we may have worked...
Best Remote Jobs for Social Distancing
Looking for a job to social distance? Remote jobs are available! Social distancing is the “new normal” these days. Many people are looking for ways to minimize their personal...
We’re in this together: businesses, agents, and the coronavirus
The workforce today looks significantly different than it did at the beginning of this year. The coronavirus pandemic has had a profound impact on businesses and their workforces. Some...
Creating a Remote Workforce? 4 Tips for Success
4 Tips for businesses who are embracing a work-at-home workforce Today many workers are sitting in their make-shift home offices for the first time. Many more will soon be...
Coronavirus and your workspace: 5 must-clean areas
Amidst the coronavirus pandemic, pay special attention to your workspace Close-knit workplaces are great places for germs and illness to flourish. This week a Seoul call center announced that...
First Agent Roadshow in 2020: Orlando!
The energy was electric last month as more than 60 Liveops agents and those interested in becoming agents gathered at the first roadshow in 2020! Located at Dockside on...
Can you feel the love in your call center?
“They love me, they love me not.” If you’ve been plucking petals to discern whether your call center team members are really committed to your business, you’re not alone....