The Liveops virtual flex model delivers unmatched scalability and flexibility to enterprises. How do we do it? Our innovative contact center solutions and capabilities are backed by experts in talent acquisition, distance learning, technology, operations and security, focused on improving outcomes for your business and exceeding expectations for your customers.
Scalable Virtual Contact Center Solutions
Specialty virtual contact center offerings
Omnichannel Customer Service
Phone, email, online chat—no matter how your customers reach out, Liveops agents can connect.
Disaster Recovery
When the unexpected happens, we can help you quickly scale up a virtual workforce to maintain business continuity.
Digital Outsourcing
Scale your processes and free up resources by outsourcing administrative operations with Liveops agents.
Virtual Contact Center Capabilities
Virtual Agents →
Liveops attracts highly qualified, educated and articulate agents to credibly represent your brand to the world.
Distance Learning →
Our tailored blended approach delivers fully certified agents dedicated to keeping your customers happy and loyal to your brand.
Security & Technology →
Our industry-leading Secure Workforce Ops™ solution provides a comprehensive approach to security unmatched in the industry.
Quality Assurance →
Our QA team will score agent interactions to ensure your customers are receiving an amazing experience every time.
Want to learn more?
Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes.