Digital Outsourcing

Scale processes, free up resources and lower costs by outsourcing administrative operations across finance, marketing, sales and operations to Liveops.  Today more than ever, attention to detail and superior customer experience are foundational for success.

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Content Moderation

Liveops agents have a keen eye to protect your brand’s digital footprint – from reputation management to social media moderation.

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Case management

From processing paperwork and completing claims can be time-consuming, especially if several agencies are involved. Dedicated Liveops agents that will get the job done.

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Data Management

With extreme attention to detail can enter, transcribe, cleans, aggregate and your data so you feel confident that you’ve got accurate data, when you need it.

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Proxy solicitation

Collecting proxy votes ahead of a shareholder meeting is a crucial, yet time-consuming step in business operations. Our professional agents will connect with your shareholders to ensure they’re ready to provide their input by your deadlines.

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Billing and Finance support

Processing payroll, billing, and other financial tasks are completed in a secure environment with trusted and reliable agents.

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Transcription

Our skilled and results-driven agents transcribe your audio recordings and videos so your team can concentrate on how to best use them.

Virtual Support Capabilities

Virtual Agents → 

Liveops attracts highly qualified, educated, US-based talent who are motivated and passionate.

Distance Learning →

Our tailored blended approach delivers fully certified agents that are detail-oriented and loyal to your brand.

Security & Technology →

Our industry-leading Secure Workforce Ops solution provides a comprehensive approach to security unmatched in the industry.

Quality Assurance →

Our QA team monitors output to ensure agent productivity and accuracy.

Think outside the call center

Liveops believes in improving people’s lives. We’re passionate about customer service and the way it can brighten someone’s day. It’s our job to bring that passion and drive for excellence to enterprise brands, with customer service solutions that accomplish company objectives and build brand loyalty.

Why Liveops

Better talent means better outcomes

Liveops agents aren’t like other call center agents. We attract educated, experienced agents with the right personality and skills. Within our Virtual Flex model every agent has an entrepreneurial spirit and is responsible for their own success, which makes them uniquely invested in your brand’s success.

Our Agents

Flex Jobs Award - Top 100
Flex Jobs Award - Top 100

Our Specialties

Want to learn more?

Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes.

Let’s Connect