Blueprint to Successfully Deploy Remote Agents

Today’s workforce wants flexibility. Highly-skilled and experienced workers are looking for opportunities where they can help people while enjoying the autonomy of determining where, when and how they fit work around their lives. This whitepaper goes over how customer service teams can remove geographic hiring limits and source from a larger, more diverse talent-base than ever before.

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How will going virtual transform your agent base?

RESULTS

Forbes recently reported 91% of remote workers believe they "get more work done when working remotely."

RETENTION

A study by Stanford University indicated that introducing remote work can reduce job attrition rates by 50%.

RELIABILITY

Knowledgeable agents with relevant skills and backgrounds deliver experiences customers expect when they contact you.

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Talk to an expert about how Liveops offers solutions for your industry, supporting key business metrics with greater flexibility and lover cost than traditional call centers.

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