The workforce in the cloud becomes your secret weapon here on earth
LiveOps' performance-based routing, award-winning training, unparalleled reporting functionality and innovative technology allow our customers to enjoy flexible scale and lower costs.
Cloud technology + on demand contact center agents so you can scale quickly to meet any demand.
Award-winning distance learning
Proven eLearning and certification programs translate into better and faster results.
Best talent – anywhere, anytime
We've sourced the largest community of independent agents based in the U.S.
Results-based routing, social tools and gamification programs optimize agent performance.
We meet and exceed the industry's security and compliance requirements, including PCI Level 1 certification and HIPAA.
Insight to results
Leverage real-time insights and decision analytics based on agent/customer interactions to create better, faster outcomes.
Call Center Industry Solutions
LiveOps' extensive coverage of skill sets, understanding of regulatory and licensing concerns, and deep experience helps you maintain the right amount of high-quality coverage to keep your customers happy — whether it's business as usual or during unexpected spikes in demand.
Call Types and Channels
Regardless of call type, LiveOps' on-demand outsourced call center agent model delivers unmatched scalability and performance.