[Podcast] Exploring the virtual call center
It’s not a surprise that today’s workforce wants more flexibility in the workplace. Busy schedules, demanding workloads and hectic personal lives beg for a better work-life balance. Some companies are listening, and are providing remote opportunities for their teams.
In this podcast, Yonder Founder Jeff Robbins interviews Liveops CEO Greg Hanover to discuss different facets of a virtual call center. Listen in to learn more about distance learning, tips for supporting remote teams and the importance of building a community in a virtual model.
Listen to the podcast here, or click the link below to listen on Spotify.