Why roadshows? Take it from those who know

August 3, 2018 | Corporate | Virtual Agents | Blog
group of people at conference

Working from home doesn’t mean working alone

On July 31st, Liveops hosted its inaugural roadshow in the Chicagoland area. Over 50 agents and staff from Illinois, Indiana, Wisconsin, Michigan, Arizona and Nebraska congregated at Westwood Tavern in Schaumburg, Illinois to connect, collaborate and learn.

This was the third roadshow of 2018, which focused on continuing Liveops’ objectives to bring agents together in a face-to-face environment, proving that while agents work independently, they are by no means alone. The event also fostered impactful peer-to-peer learning opportunities by sharing best practices and troubleshooting common obstacles in groups, as well as engaging in an open Q&A session with CEO, Greg Hanover, and SVP of Operations, Ron Williamson.

The roadshow experience

Here are a few of the things agents in attendance had to say about the event:

“It was a learning experience for me, because each and every person I interacted with had something valuable to say. …I walked away knowing more than I came with.” – Tonya

“This was my first Roadshow, and I have to say, I was impressed! I got to meet some really warm, wonderful people there…  I learned how to be more productive for my business, and that Liveops is not just a “virtual” world!” – Carmen

“I enjoyed the road show and meeting all of the other people.  The bingo was a great opener.  It made everyone table hop and meet new people.

I am looking forward to next year’s road show.  I will be keeping track of some of the new friends that I met.” – Dorothy

“The Chicago Roadshow was fun and entertaining. Everyone was so nice. Met lots of agents. We had great conversations, ate yummy food and received cool gifts. Congrats again to the ladies who won the raffles! I had a blast and if you have never been to a Roadshow, I highly recommend going if you can.” – Shannon

Getting involved

Are you a current or future Liveops agent? You can share in the experience by attending a future roadshow! The next Liveops roadshows are being held September 18 in Atlanta, GA and November 13 in Nashville, TN, with new dates and locations added throughout the year. Save the date or keep an eye out for additional roadshow announcements on liveopsnation.com. We hope to see you there!

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Katie Bapple

Katie Bapple is the Sr. Director of Agent Engagement at Liveops. With 10 years of experience building collaborative communities, Katie focuses on the evolution of the agent experience by supporting programmatic opportunities and process optimization.