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Drive loyalty and brand affinity with an industry-leading virtual call center for consumer services.

A customer call is more than a conversation. It’s an opportunity to stand out, earn trust, and build a lasting relationship. Capitalize on that opportunity by taking advantage of the most experienced and flexible consumer services virtual call center in the business.

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Extraordinary customer service, at your service.

Consumer services providers of all kinds rely on Liveops to represent their brands and create positive omnichannel experiences for the people they serve. Our rigorous certification program ensures agents always answer the call with the empathy, professionalism, and knowledge your customers expect.

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We’re as flexible as you are.

Remote, on-demand service is in our DNA. We’re pioneers of the virtual call center model, and we continue to provide unmatched flexibility and reliability. It’s all scalable and available when you need it—and you only pay for the time agents actually spend on the phone.

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Security for your customers, peace of mind for your business.

You take your customers’ privacy seriously. So do we. Liveops leverages a comprehensive security framework at the forefront of consumer data protection. And our adaptable, multichannel technology ecosystem ensures seamless integration with the tools and applications you already use.

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We've been partnering with Liveops since 2010 for all our inbound needs. Their consistency, professionalism and customer service are unparalleled in the industry.
Account Manager, media company
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Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. I trust them and look forward to more cooperation and partnership in the future.“
Director of Customer Care, healthcare organization
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Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership.
GM Regional Customer Care Operations, major utility

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Virtual customer service solutions that stand out

We’ve got the experience, the knowledge, the agents and the solutions to give your enterprise business a competitive advantage where it matters—customer loyalty.

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Why Virtual Flex matters

Virtual Flex is more than just a call center model. It’s our approach to providing the most exceptional customer service agents a business can find. By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals.

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All channels, all situations

Liveops builds virtual call center solutions for enterprises who need to solve two of the biggest challenges in customer service: omnichannel communication and disaster recovery. Learn more about our solutions and how we can preserve brand loyalty during the expected and the unexpected.

Omnichannel Services Disaster Recovery

Virtual Call Center Capabilities

Virtual Agents →

Liveops attracts highly qualified, educated and articulate agents to credibly represent your brand to the world.

Distance Learning →

Our tailored blended approach delivers fully certified agents dedicated to keeping your customers happy and loyal to your brand.

Security & Technology →

Our industry-leading Secure Workforce Ops™ solution provides a comprehensive approach to security unmatched in the industry.

Quality Assurance →

Our QA team will score agent interactions to ensure your customers are receiving an amazing experience every time.

Want to learn more?

Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes.

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