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Thrive in the ever-changing healthcare environment.
Liveops offers on-demand skilled agents that are committed to help health care providers with patient services including medical reminder calls, drug adherence, payment support, member acquisition and retention, enrollment inquiries, and much more.
Provide exceptional service
Leverage agents with deep experience in health and human services to help guide patients to make informed choices
Increase agent productivity
With Liveops, your business is more agile because our conscientious and empathetic agents flex up and down with demand—24x7x365
Minimize cost and maximize service
Build trust with patients from the first contact to future experiences. Plus, you’ll lower your cost per call because you only pay for what you use
Massive scale with a seamless patient experience
Major medical supply company
View case study
- 94% call satisfaction score
- Over 17,500 calls in one week's time
- 90% of calls answered in 20 seconds