Retail

Customer experience never goes out of style.

Customer effort. First call resolution. Empathy. This is where our retail expertise makes an impact. Our agents combine experience and love for your brand to deliver a customer centric connection. The right talent profile and our unique ability to flex up or down with call surges, means less holiday stress and higher CSAT.

Be True To Your Brand

Agents are ambassadors specifically selected for their experience, love, and knowledge of your brand.

Optimize performance

Make customer care a profit center instead of a cost with agents who sell as well as they resolve.

Unmatched scalability

When volume hits, seamlessly scale for seasonal or unexpected spikes, maximizing service levels and minimizing queue times.

Skilled agents make more out of outbound calls.

  • 80% of calls answered in 20 seconds or less
  • 86% of calls offered were handled
Learn more

Get started with Liveops today.

800.908.4502 | SALES@LIVEOPS.COM | CONTACT US