Virtual call center resources

Liveops is a recognized thought leader in the virtual call center and customer service industries. Browse case studies, customer service tips and other helpful resources for enterprises.

Flexible Workforce | Blog

Work from Home vs. Virtual Flex: What’s the Difference?

Flexible Workforce | Blog

Workforce learning closes the distance

Call Center Industry | Blog | Webinar

[Webinar] 5 Proven Methods to Optimize Agent Productivity and Reduce Attrition, with Five9

Showing our Pride – Inside the Allies of Pride Employee Resource Group

Corporate | Blog

Introducing Liveops Employee Resource Groups Allies of Pride This year, Liveops has taken many steps to further enhance Diversity and Inclusion initiatives within the corporate employee base. The development...

Workforce learning closes the distance

Distance Learning | White Paper

Summer opportunity with liveops work-at-home

Summer is here! Looking to earn from your home?

Virtual Agents | Blog

Opportunities to earn an income from your home this summer Summer side hustle or steady earning potential? Whichever describes your situation this summer, you may be a fit for...

Liveops agents choice: Best laptop, desktop, monitor

Agents’ Choice: Best Laptop, Desktop, and Monitor

Virtual Agents | Blog

Setting up your home office is exciting! From selecting the right desk and location for the home office, all the way down to the monogrammed mug that holds your...

Choosing the best tech for your home business can feel daunting, especially when there are so many options! In fact, “What headset, phone, monitor, etc. should I buy for...

Earth Day Sustainability Tips

Corporate | Blog

Working remotely has so many benefits. In the case of Liveops employee Doug Wheat, it provides an opportunity to explore his passions. Doug is a true outdoors enthusiast and...

remote/virtual work reduce carbon footprint, increase sustainability

Lower your remote working carbon footprint – one step at a time

Flexible Workforce | Virtual Agents | Blog

This Earth Day, make your remote-work life more sustainable Telecommuting and remote work can be very sustainable options, compared to driving into a brick-and-mortar office every day. The commute...